Terms and Conditions

Last Updated: July 20, 2026

Welcome to Mirrora Skin. These Terms and Conditions govern your access to and use of the Mirrora Skin website, including https://mirroraskin.com/, together with any related webpages, online services, features, content, products, and services made available through the website.

By accessing, browsing, registering on, joining the waitlist for, or purchasing products through the website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you should not use the website or purchase products through it.

These Terms and Conditions apply to the use of the website and to the purchase of cosmetic and skincare products offered by Mirrora Skin. Mirrora Skin is a skincare brand focused on Korean-inspired skincare formulations, barrier-focused care, hydration, and products adapted for Indian consumers.

Please read these Terms and Conditions carefully before using the website.

1. About Mirrora Skin

Mirrora Skin is a skincare and cosmetic products brand that offers products inspired by Korean skincare innovation and developed with a focus on hydration, skin barrier support, gentle formulation, and the needs of consumers in India.

The website may feature products including, but not limited to:

  • Calming Toner
  • Fermented Essence
  • Barrier Repair Serum
  • Glow Repair Cream
  • Other skincare, cosmetic, beauty, personal-care, and related products introduced by Mirrora Skin from time to time.

Product names, descriptions, images, ingredients, packaging, availability, prices, and other product information may be updated from time to time.

Mirrora Skin reserves the right to modify, suspend, discontinue, or replace any product, service, feature, or part of the website at any time without prior notice.

2. Eligibility to Use the Website

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you are under the age of legal majority in your jurisdiction, you should use the website only with the involvement and consent of a parent or legal guardian where required by applicable law.

If you make a purchase through the website, you represent that the information provided by you is accurate, complete, and truthful.

Mirrora Skin reserves the right to refuse service, cancel orders, restrict access, or terminate accounts where it reasonably believes that a user has provided false information, violated these Terms and Conditions, misused the website, or engaged in fraudulent or unlawful conduct.

3. Website Use

You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorised access to any part of the website.
  • Interfere with the security, functionality, or operation of the website.
  • Introduce viruses, malware, harmful code, or other malicious material.
  • Attempt to copy, reproduce, modify, distribute, sell, or commercially exploit website content without permission.
  • Use automated systems, bots, scrapers, or similar tools to access or extract website data without written permission.
  • Submit false, misleading, defamatory, abusive, or unlawful information.
  • Use the website in a way that could damage the reputation, operation, or security of Mirrora Skin.

Mirrora Skin reserves the right to restrict or terminate access to the website if a user violates these Terms and Conditions or applicable law.

4. Product Information

Mirrora Skin attempts to ensure that product descriptions, images, specifications, ingredient information, pricing, and other information displayed on the website are accurate and current.

However, minor variations may occur between the appearance of a product displayed on your device and the actual product received. Differences may result from screen settings, lighting, photography, packaging updates, manufacturing variations, or other factors.

Product descriptions are provided for general informational purposes. You should carefully read the product packaging, labels, directions, warnings, and ingredient information before using any product.

Product availability may change without notice. A product displayed on the website may become unavailable, discontinued, temporarily unavailable, or subject to limited stock.

Mirrora Skin does not guarantee that all products shown on the website will always be available for purchase.

5. Cosmetic and Skincare Product Disclaimer

Mirrora Skin products are cosmetic and skincare products intended for external use unless expressly stated otherwise on the product packaging.

The products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary. Skincare outcomes depend on multiple factors, including skin type, age, lifestyle, environmental conditions, existing skincare routines, product usage, consistency, and individual sensitivity.

Statements relating to hydration, glow, skin comfort, barrier support, or similar cosmetic benefits are not a guarantee that every user will experience the same results.

You should use products only as directed on the packaging or product instructions.

Do not use a product if you are allergic or sensitive to any listed ingredient. If you have a known allergy, skin condition, ongoing treatment, or specific medical concern, consult an appropriate qualified healthcare professional before using a new skincare product.

If irritation, discomfort, redness, or an unexpected reaction occurs, discontinue use and seek appropriate professional advice where necessary.

Where appropriate, users should perform a patch test before applying a new product to a larger area of skin.

6. Product Ingredients and Formulations

Mirrora Skin may use ingredients associated with Korean skincare innovation, including ingredients such as ceramides, lipids, fermented ingredients, moisturising agents, soothing ingredients, and other cosmetic ingredients.

Ingredient lists and formulations may be updated from time to time.

The ingredient list printed on the product packaging should be treated as the most current and authoritative ingredient information for the product you receive.

Before purchasing or using a product, customers should review the applicable ingredient information and consider any known allergies or sensitivities.

Mirrora Skin does not guarantee that every product will be suitable for every individual.

7. Pre-Launch, Early Access, and Waitlist

The website may provide opportunities for visitors to join an early-access or product-launch waitlist.

Joining the waitlist does not guarantee:

  • The purchase of a product.
  • Availability of a product.
  • A specific launch date.
  • A specific price.
  • A specific promotional offer.
  • Priority access in every circumstance.

By joining a waitlist, you may receive information about product launches, availability, updates, promotional campaigns, and other communications relating to Mirrora Skin, subject to applicable law and our Privacy Policy.

Any founding-member offer, early-access offer, discount, promotion, or special benefit may be subject to additional terms and conditions.

Mirrora Skin reserves the right to change, suspend, or withdraw any early-access programme or promotional offer at any time.

8. Orders and Purchases

When you place an order through the website, you are making an offer to purchase the selected products.

An order is not necessarily accepted merely because you receive an order acknowledgement or automated confirmation.

Mirrora Skin may accept or reject an order at its discretion, subject to applicable law.

An order may be cancelled or rejected for reasons including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Payment failure.
  • Suspected fraud or unauthorised activity.
  • Incorrect or incomplete delivery information.
  • Technical errors.
  • Inventory or fulfilment limitations.
  • Violation of these Terms and Conditions.

If Mirrora Skin cancels an order after payment has been received, any applicable refund will be processed according to the applicable refund policy and payment method.

9. Pricing and Taxes

Prices displayed on the website may change from time to time.

Mirrora Skin reserves the right to correct pricing errors, typographical errors, technical errors, or other inaccuracies.

The final price payable by you may include applicable taxes, shipping charges, delivery charges, or other applicable fees, where applicable.

Any promotional price, discount, coupon, or offer may be subject to additional terms.

Promotional offers may not always be combined unless expressly stated otherwise.

If a pricing error occurs, Mirrora Skin may cancel the affected order and provide an applicable refund where payment has already been collected.

10. Payment

Payments may be processed through third-party payment service providers.

By submitting payment information, you confirm that:

  • You are authorised to use the payment method.
  • The information provided is accurate.
  • The payment method belongs to you or you have permission to use it.
  • You authorise the applicable payment transaction.

Mirrora Skin may not directly store all payment information. Payment information may be handled by third-party payment providers according to their own terms and privacy policies.

Mirrora Skin is not responsible for the independent actions, policies, security systems, or failures of third-party payment providers, except to the extent required by applicable law.

11. Shipping and Delivery

Mirrora Skin may offer delivery to locations specified on the website or during the checkout process.

Delivery timelines are estimates and may vary due to:

  • Product availability.
  • Order processing time.
  • Courier or logistics delays.
  • Weather conditions.
  • Public holidays.
  • Government restrictions.
  • Incorrect delivery information.
  • Events beyond the reasonable control of Mirrora Skin.

Customers are responsible for providing accurate and complete delivery information.

If an order cannot be delivered because of incorrect, incomplete, or inaccurate information provided by the customer, additional delivery charges or other consequences may apply where permitted by law.

Risk relating to delivery may be governed by applicable law and the applicable shipping terms presented at checkout.

12. Returns, Replacements, and Refunds

Returns, replacements, cancellations, and refunds may be subject to a separate Return and Refund Policy published on the website.

Customers should review the applicable policy before completing a purchase.

Due to hygiene and safety considerations associated with cosmetic and skincare products, certain products may not be eligible for return after opening, use, or tampering, subject to applicable consumer protection laws.

If a product is received damaged, defective, incorrect, leaking, or materially different from the product ordered, customers should contact Mirrora Skin within the applicable period specified in the relevant policy.

Customers may be asked to provide:

  • Order details.
  • Photographs or videos of the product and packaging.
  • Delivery information.
  • Details of the issue.
  • Other information reasonably necessary to investigate the matter.

Any refund or replacement will be handled in accordance with the applicable policy and applicable law.

Nothing in these Terms and Conditions is intended to exclude or limit any consumer rights that cannot lawfully be excluded or limited.

13. Order Cancellation

An order cancellation request may be accepted only if the order has not already been processed, packed, shipped, or otherwise fulfilled.

Once an order has entered the fulfilment or shipping process, cancellation may not be possible.

Any cancellation and refund will be subject to the applicable cancellation and refund terms.

Mirrora Skin may cancel an order where circumstances reasonably require cancellation, including product unavailability, payment issues, suspected fraud, technical errors, or other legitimate operational reasons.

14. Intellectual Property

All content available on the website, including but not limited to:

  • Text.
  • Logos.
  • Brand names.
  • Product names.
  • Images.
  • Product photographs.
  • Graphics.
  • Designs.
  • Layouts.
  • Videos.
  • Illustrations.
  • Icons.
  • Website code.
  • Written materials.
  • Marketing content.
  • Blog content.

may be owned by, licensed to, or used by Mirrora Skin.

This content is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial purposes in connection with using the website and purchasing products.

You must not reproduce, copy, modify, distribute, publish, transmit, sell, license, create derivative works from, or commercially exploit website content without prior written permission.

The Mirrora Skin name, branding, logos, product names, slogans, designs, and related brand elements may not be used without permission.

15. User Reviews and Submitted Content

If the website allows users to submit reviews, feedback, comments, photographs, questions, or other content, you remain responsible for the content you submit.

You must not submit content that:

  • Is unlawful.
  • Is defamatory.
  • Is abusive.
  • Is threatening.
  • Violates another person’s privacy.
  • Infringes intellectual property rights.
  • Contains malicious code.
  • Is misleading or fraudulent.
  • Contains harmful or inappropriate material.

By submitting content, you grant Mirrora Skin a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, modify, adapt, and distribute that content for legitimate business, marketing, promotional, operational, or website-related purposes, subject to applicable law.

You represent that you have the necessary rights and permissions to submit the content.

Mirrora Skin reserves the right to remove or refuse any submitted content.

16. Promotions and Discounts

From time to time, Mirrora Skin may offer discounts, promotional campaigns, coupons, giveaways, launch offers, early-access benefits, or other promotions.

Each promotion may be subject to separate terms.

Promotional offers may:

  • Have an expiry date.
  • Be limited to specific products.
  • Be limited to one use per customer.
  • Require a minimum order value.
  • Not be combined with other offers.
  • Be subject to stock availability.

Mirrora Skin reserves the right to modify or cancel a promotion where reasonably necessary, subject to applicable law.

17. Third-Party Services and Links

The website may use or connect to third-party services, including payment processors, logistics providers, analytics providers, marketing platforms, communication providers, and other service providers.

The website may also contain links to third-party websites.

Third-party websites and services are not controlled by Mirrora Skin.

Your use of third-party services may be subject to the third party’s own terms and privacy policies.

Mirrora Skin is not responsible for third-party websites, content, products, services, availability, security, or practices, except where liability cannot legally be excluded.

18. Privacy

Your use of the website may involve the collection and processing of personal information.

The collection, use, storage, and processing of personal information are governed by the Mirrora Skin Privacy Policy.

By using the website, you acknowledge that you have had the opportunity to review the applicable Privacy Policy.

19. Accuracy of Information

Mirrora Skin attempts to provide accurate information on the website.

However, the website may occasionally contain errors, omissions, outdated information, typographical mistakes, or technical inaccuracies.

Mirrora Skin reserves the right to correct, update, or change website content at any time.

This may include information relating to:

  • Product descriptions.
  • Prices.
  • Availability.
  • Ingredients.
  • Images.
  • Promotional offers.
  • Delivery information.
  • Website features.

Mirrora Skin does not guarantee that the website will always be completely accurate, uninterrupted, or error-free.

20. Website Availability

The website may occasionally be unavailable due to:

  • Maintenance.
  • Updates.
  • Technical issues.
  • Hosting problems.
  • Cybersecurity incidents.
  • Network interruptions.
  • Events beyond the reasonable control of Mirrora Skin.

Mirrora Skin does not guarantee continuous or uninterrupted access to the website.

Mirrora Skin may modify, suspend, or discontinue any part of the website at any time.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Mirrora Skin will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or products.

This may include, where legally permitted:

  • Loss of profits.
  • Loss of business.
  • Loss of data.
  • Loss of opportunity.
  • Business interruption.
  • Reputational loss.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited.

Nothing in these Terms and Conditions is intended to limit statutory consumer rights.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Mirrora Skin and its owners, directors, officers, employees, representatives, contractors, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms and Conditions.
  • Your unlawful use of the website.
  • Your misuse of products.
  • Your violation of another person’s rights.
  • Your infringement of intellectual property rights.
  • Your fraudulent or misleading conduct.

This provision applies only to the extent permitted by applicable law.

23. Force Majeure

Mirrora Skin will not be responsible for delay or failure to perform obligations caused by circumstances beyond its reasonable control.

Such circumstances may include:

  • Natural disasters.
  • Floods.
  • Fire.
  • Epidemics or pandemics.
  • Government action.
  • War.
  • Civil unrest.
  • Labour disputes.
  • Transportation disruptions.
  • Internet or telecommunications failures.
  • Cybersecurity incidents.
  • Supply-chain disruptions.
  • Power failures.
  • Acts of nature.

The affected obligation may be delayed or suspended for the duration of the relevant event.

24. Changes to These Terms

Mirrora Skin may update these Terms and Conditions from time to time.

The updated version will be posted on the website with a revised “Last Updated” date.

Your continued use of the website after updated Terms and Conditions are posted may constitute acceptance of the updated terms to the extent permitted by applicable law.

You should review this page periodically.

25. Suspension and Termination

Mirrora Skin may suspend or terminate your access to the website where reasonably necessary, including where you:

  • Violate these Terms and Conditions.
  • Engage in fraudulent activity.
  • Misuse the website.
  • Attempt unauthorised access.
  • Provide false information.
  • Engage in unlawful conduct.

Termination will not affect rights or obligations that accrued before termination.

Provisions that are intended to survive termination, including intellectual property, limitation of liability, indemnification, dispute-related provisions, and applicable payment obligations, may continue to apply.

26. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India, subject to applicable consumer protection and other mandatory legal rights.

Any dispute arising from or relating to these Terms and Conditions, the website, or a purchase shall be subject to the jurisdiction of the appropriate courts or legal forums having jurisdiction under applicable law.

Nothing in this clause is intended to restrict any mandatory legal rights available to consumers.

27. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue in full force and effect.

28. No Waiver

If Mirrora Skin does not immediately enforce a provision of these Terms and Conditions, that does not mean that Mirrora Skin has waived its right to enforce that provision later.

Any waiver must be made expressly and in writing where required.

29. Entire Agreement

These Terms and Conditions, together with any applicable policies referenced on the website, including the Privacy Policy and Return and Refund Policy, constitute the agreement between you and Mirrora Skin concerning your use of the website and purchase of products, subject to applicable law.

If there is a conflict between these Terms and a specific product, promotion, purchase, or policy term, the specific applicable term may govern the relevant transaction to the extent permitted by law.

30. Contact Information

If you have questions about these Terms and Conditions, website use, products, orders, or other matters relating to Mirrora Skin, please contact the company through the official contact details provided on the website.

Company Name: Mirrora Skin
Website: https://mirroraskin.com/
Business Category: Cosmetic and Skincare Products

Please ensure that the following information is added before publishing this page if applicable:

  • Registered business name.
  • Business address.
  • Customer support email address.
  • Customer support phone number, if applicable.
  • GST details, if applicable.
  • Return and refund policy link.
  • Shipping policy link.
  • Privacy policy link.
  • Grievance or customer support contact details, where legally required.

31. Acceptance of These Terms

By accessing the Mirrora Skin website, joining an early-access or waitlist programme, browsing product information, creating an account where available, or purchasing products through the website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, subject to your rights under applicable law.

If you do not agree with these Terms and Conditions, please discontinue use of the website.

Mirrora Skin is built around a hydration-first and barrier-focused skincare philosophy, combining Korean-inspired skincare innovation with formulations designed with Indian consumers and their climate and lifestyle considerations in mind. The products and information provided through the website are intended to support a cosmetic skincare experience and should be used responsibly and according to product directions.

Thank you for visiting Mirrora Skin.

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